CSR Procurement
Our Approach
The SUBARU Group has established the Six Priority Areas for Sustainability and is promoting various initiatives for the realization of a sustainable society. In pursuing these initiatives, we believe that in order to resolve various environmental and social problems facing today’s global society, such as climate change and human rights violations, it is essential to take action not only on our own but across the entire supply chain.
At the SUBARU Group, with the goal of a sustainable society, we establish relationships with our business partners based on equality, trust, mutual benefit, and dedication to continuous improvement. We work to improve the traceability of supply chains, and we work to ensure transparency in information disclosure.
Fundamental Procurement Policy
The SUBARU Group has been promoting activities for sustainable procurement under the following basic policy.
- CSR Procurement
We engage in procurement activities in a way to harmonize people, society and the environment, and carry out our corporate social responsibilities in such ways as conducting transactions paying due care to observe legal and social rules and to protect human rights and the environment. - Establish Best Partnership
We establish “WIN-WIN” relationships with suppliers through transactions based on mutual trust under the doctrine of good faith. - Fair and Open Way of Selecting Suppliers
In selecting suppliers, the door is wide-open to all firms, domestic and overseas, for fair and equitable business to procure goods and services most excellent from seven perspectives: quality, cost, delivery, technical development, management, environment and society (QCDDMES).
Revised in April 2020
SUBARU Supplier CSR Guidelines
To promote SUBARU’s CSR procurement and help our suppliers conduct CSR activities, we formulated, and in FYE March 2012 began application of, the SUBARU Supplier CSR Guidelines. They are based on the CSR Guidelines for Suppliers of Japan Automobile Manufacturers Association, Inc. (JAMA), and reflect SUBARU’s approach to CSR.
At SUBARU, compliance with these guidelines is one of the criteria in our supplier selection. We request that our direct suppliers (Tier 1) manage risks related to human rights, the environment, and corporate governance throughout the entire value chain, including upstream suppliers (Tier 2), to address a wide range of sustainability risks.
SUBARU Supplier CSR Guidelines
Six Topics in the SUBARU Supplier CSR Guidelines
The SUBARU Group promotes our procurement activities based on the following basic approach.
(1) Safety and Quality
- Providing products and services that meet consumer and customer needs
- Providing appropriate information concerning products and services
- Ensuring safety of products and services
- Ensuring quality of products and services
(2) Human Rights and Labor Issues
- Striving to avoid discrimination
- Respecting human rights
- Prohibiting child labor
- Prohibiting forced labor
- Compliance with the law on remuneration
- Compliance with the law on working hours
- Practicing dialogue and consultation with employees
- Ensuring a safe and healthy working environment
- Providing human resource training
(3) Environment
- Implementing environmental management
- Reducing greenhouse gas emissions
- Preventing air, water, and soil pollution
- Saving resources and reducing waste
- Managing chemical substances
- Conservation of biodiversity
(4) Responsible Raw Material Procurement
- Avoidance of raw materials that cause social problems
(5) Compliance
- Compliance with laws
- Compliance with competition laws
- Preventing corruption
- Managing and protecting confidential information
- Managing export trading
- Protecting intellectual property
(6) Information Disclosure
- Disclosing information to stakeholders
SUBARU Green Procurement Guidelines
The SUBARU Environmental Principles state that “Our procurement activities reflect consideration for biodiversity and other aspects of environmental protection.” Accordingly, we promote the procurement of parts, materials, and services from suppliers who implement business activities that consider the environment. In addition, the SUBARU Green Procurement Guidelines communicate our Environmental Principles and outline our expectations for suppliers regarding environmental initiatives. The guidelines primarily request cooperation in the following areas:
- SUBARU Green Procurement Guidelines: Automotive Business Edition
- SUBARU Green Procurement Guidelines: Aerospace Company Edition
Requirements for Suppliers
Requirements for the Suppliers’ Environmental Management
- Compliance with Environmental Laws and Regulations
- Establishment of Environmental Management System (EMS)
- Submission of Environment Manager Registration Forms
- Improvement of Environmental Performance
Requirements for the Suppliers’ Environmental Activities
- Mitigating Climate Change
- Realizing a Circular Economy
- Coexistence with Nature
Requirements for Delivery of the Parts, Materials, and Services Supplied to SUBARU
- Management of Substances of Concern
- Reduction of CO2 Emissions and Packaging and Wrapping Materials in Logistics
Management System
SUBARU promotes CSR procurement activities through the Purchasing Committee, chaired by the executive officer supervising the Purchasing Division. The committee’s initiatives are led by the procurement departments of the Automotive Business and Aerospace Company, with the Sustainability Promotion Department providing advice based on its expertise and the Global Purchasing Planning Department serving as the secretariat.
The action policy of the Purchasing Committee is to facilitate fair procurement practices and encourage CSR at suppliers. The committee oversees efforts to address environmental, social, and governance (ESG) issues in procurement and shares the latest relevant information. By integrating any management issues identified into our action plans and implementing a plan-do-check-act (PDCA) cycle, we promote proper transactions between SUBARU and its suppliers as well as cooperative CSR procurement throughout the supply chain. We have also been promoting CSR procurement on a global scale in collaboration with Subaru of Indiana Automotive, Inc. (SIA) , our local production plant in the U.S.
Identified Risks
If unethical conduct occurs in the supply chain, such as contributing to human rights violations or environmental destruction, it may not only create risks such as violations of international regulations and damage to brand value, but also cause business activities to have adverse impacts on society. We are implementing various initiatives to appropriately address these risks.
Initiatives
The procurement departments of SUBARU’s Automotive Business and Aerospace Company share SUBARU’s policies with suppliers through annual policy briefings and other channels. In addition, at various meetings and events with suppliers, we provide updated information and hear their unfiltered opinions. Building on this ongoing communication with suppliers, the SUBARU Group works with them toward sustainable procurement globally through initiatives such as building CSR-based relationships, promoting proper transactions, conducting supply chain due diligence, and establishing grievance and consultation channels (grievance mechanisms).
We believe these initiatives strengthen relationships of trust with suppliers, enhance the confidence of customers and investors, and create business opportunities through the co-creation of new technologies and materials and improvements in products’ environmental performance. The SUBARU Group views procurement not only as a conduit for risk management but also as a starting point for value creation, and is working to achieve sustainable Monozukuri.
Internal Training and Briefings for Suppliers
To achieve sustainable procurement, the SUBARU Group systematically trains its procurement personnel and continually provides briefing and dialogue opportunities for sharing policies and information with suppliers, thereby enhancing the reliability and sustainability of the entire supply chain.
Internal CSR Procurement Training
To foster awareness of sustainable procurement among procurement personnel, SUBARU has established a training system tailored to different levels and positions.
- Training for new employees: Understanding our CSR procurement policies, basics of human rights, environment, and compliance, basics of proper transactions (annual)
- Training for transferees: Same as above (as necessary)
- Training for all levels: CSR training (sharing CSR training content for suppliers) (once a year), comprehension tests for compliance, Sustainability Newsletter (as necessary)
- Training for CSR procurement promoters: External training at the United Nations Development Programme “B+HR Academy” and other institutions (at least once a year)
We will continue to review and enhance these training systems on an ongoing basis as a means of building trust with suppliers and strengthening the entire supply chain.
Automotive Business Purchasing Division
(Employees)
| FYE March 2022 | FYE March 2023 | FYE March 2024 | FYE March 2025 | FYE March 2026 | |
|---|---|---|---|---|---|
| Training for New Employees | 8 | 12 | 6 | 8 | 10 |
| Training for Transferees | 17 | 54 | 16 | 19 | 15 |
| Comprehension Tests for Compliance | 214 | 239 | 243 | 249 | 244 |
| CSR Training | 228 | 283 | 279 | 271 | 266 |
| External Training for CSR Procurement Promoters (United Nations Development Programme “B+HR Academy”) |
- | 1 | 1 | 1 | 1 |
Aerospace Company Supply Chain Management Department
(Employees)
| FYE March 2022 | FYE March 2023 | FYE March 2024 | FYE March 2025 | FYE March 2026 | |
|---|---|---|---|---|---|
| Training for New Employees | 1 | 0*1 | 0*1 | 1 | 3 |
| Training for Transferees | 0*1 | 7 | 0*1 | 8 | 24 |
| CSR Training | 85 | 84 | 91 | 88 | 105 |
- *1
- Years with zero employees are those with no new graduate hires or new transferees.
Briefings for Suppliers
In accordance with the SUBARU Supplier CSR Guidelines, SUBARU strives to enhance training opportunities aimed at sharing information with its suppliers and building sustainable business relationships.
- Procurement Policy Briefings: Briefings on our CSR procurement policies for management of suppliers (once a year)
- Responsible Mineral Procurement Briefings: Briefings on responsible mineral procurement when requesting mineral surveys (once a year)
- Supplier CSR Briefing*2: Explanation of CSR procurement during Supplier CSR Surveys (once a year)
- Climate Change Initiative Briefing: Briefing for suppliers on initiatives focused specifically on addressing climate change (held irregularly)
- *2
- We present the importance of promoting CSR in addition to human rights and environmental preservation, details about the SUBARU Group’s CSR-related policies and activities, and make specific requests such as compliance with the SUBARU Supplier CSR Guidelines. We also provide English-language materials to explain the content to our major global suppliers and promote their understanding.
Number of Suppliers Participating in Briefings
(Companies)
| FYE March 2022 | FYE March 2023 | FYE March 2024 | FYE March 2025 | FYE March 2026 | |
|---|---|---|---|---|---|
| Procurement Policy Briefings | 298 | 300 | 304 | 305 | 295 |
| Supplier CSR Briefing | 598 | 619 | 622 | 605 | 572 |
| Responsible Mineral Procurement Briefings | 361 | 394 | 402 | 401 | 392 |
Supplier CSR Survey
Through our Supplier CSR Survey, SUBARU monitors and evaluates negative impacts on human rights, labor, the environment, compliance, and other areas at suppliers to both the Automotive Business and Aerospace Company, and provides improvement support and follow-ups as necessary. The series of processes from the Supplier CSR Briefing through the Supplier CSR Survey is an important practical element of supply chain CSR due diligence at SUBARU. It was launched in FYE March 2016 and has been conducted every year since FYE March 2018.
The survey consists of the following three types of surveys, which evaluate our suppliers’ CSR initiatives from multiple perspectives.
- SUBARU supplier CSR check sheet
Surveys are conducted via SUBARU supplier CSR check sheets, evaluating suppliers’ CSR systems, CSR initiatives for their suppliers, and compliance with the SUBARU Supplier CSR Guidelines covering human rights, labor, and the environment. In FYE March 2026, we identified five suppliers requiring further review in their initiatives, and conducted follow-up interviews that confirmed that the suppliers were taking appropriate actions to address these issues. The above survey and evaluation results are referenced in supplier selection. - Survey on employment of non-Japanese skilled workers in Japan
We conducted a survey regarding the employment of non-Japanese personnel by our suppliers, examining wage levels, payment methods, working hours, Article 36 Agreement on overtime work and working on holidays (Labour Standards Act) in Japan, insurance, pensions, health checkups, living conditions, passport possession, Japanese language education, daily life guidance, and industrial accidents. Five suppliers were identified as requiring further review. Follow-up investigations were conducted with the five companies. In all cases, the conclusion was that there were no issues with treatment regarding the human and labor rights of non-Japanese workers. - Survey on human rights initiatives
We conducted a survey on the implementation of human rights due diligence by our suppliers and within the supply chain, information on the origin of high-risk raw materials in case risk has been identified through due diligence, including country, region, ethnicity, company name, other specific details, and the results of addressing these risks. This survey identified two suppliers requiring further review. Follow-up interviews with said suppliers confirmed that there were no problems with the content of their initiatives.
Number of Target Companies in the Supplier CSR Survey in the Automotive Business
(Companies)
| FYE March 2022 | FYE March 2023 | FYE March 2024 | FYE March 2025 | FYE March 2026 | |
|---|---|---|---|---|---|
| Direct Materials (Parts and Raw Materials) | 388 | 396 | 388 | 396 | 397 |
| Indirect Materials (Equipment and Jig Tools, Etc.) | 210 | 223 | 234 | 209 | 175 |
| Total | 598 | 619 | 622 | 605 | 572 |
In the Aerospace Company, we continued to conduct the Supplier CSR Survey for suppliers in FYE March 2025 and confirmed that there were no issues. We will continue our activities in FYE March 2027 and beyond.
Promoting Proper Transactions
SUBARU maintains compliance with laws and regulations such as the Antimonopoly Act and the Proper Transactions Act. SUBARU also carries out proper transactions promotion initiatives based on Automobile Industry Fair Trade Guidelines issued by the Ministry of Economy, Trade and Industry. As part of these efforts, SUBARU conducts regular training for its employees and has set up a consultation service targeting suppliers in its supply chain to spread awareness. To promote understanding of proper transactions, we also provide annual training on proper transactions fundamentals for new employees and transferees. In addition, comprehension tests are conducted as necessary for employees at all levels.
Furthermore, in 2020, SUBARU issued the Partnership Formation Oath, which aims to promote collaboration, coexistence, and mutual prosperity with suppliers of all sizes, including large enterprises and SMEs. As a priority initiative, it calls for coexistence and mutual prosperity throughout the supply chain and new collaboration that transcends company size and corporate affiliations. SUBARU aims to increase added value throughout the supply chain and build coexistence and mutual prosperity with its suppliers through collaboration that transcends existing business relationships and company size. In addition, the Aerospace Company conducts a survey for its suppliers regarding satisfaction with its purchasing department. This allows better understanding of the current status of fair and proper transactions, including human rights considerations such as the conduct of those in charge of procurement at SUBARU, from the standpoint of its suppliers.
- Consultation service for promoting proper transactions (Japanese version only)
- Partnership Formation Oath (Japanese version only)
Responsible Mineral Procurement
To avoid contributing to human rights violations and environmental destruction through the procurement and use of conflict minerals, SUBARU has participated in collaborative initiatives addressing conflict minerals since 2014 as a member of the Japan Automobile Manufacturers Association (JAMA).
In 2025, we conducted a conflict minerals survey of 392 suppliers of components and raw materials for automotive mass production and repair. As a survey of minerals other than conflict minerals, we also conducted a mica and cobalt survey of the same 392 suppliers covered by the conflict minerals survey. We will work to roll out surveys regarding minerals other than these conflict minerals (tin, tantalum, tungsten, and gold).
We codified our Responsible Mineral Procurement Policy in May 2022 as follows. Going forward, we will continue working with our customers and suppliers toward “No use of materials engendering social problems” as our social responsibility in procurement activities.
Number of Target Companies in the Conflict Minerals Survey in the Automotive Business
(Companies)
| FYE March 2022 | FYE March 2023 | FYE March 2024 | FYE March 2025 | FYE March 2026 | |
|---|---|---|---|---|---|
| Direct Materials (Parts and Raw Materials) | 361 | 394 | 402 | 401 | 392 |
Responsible Mineral Procurement Policy
- The SUBARU Group aims for non-use of raw materials that engender social problems, such as infringement of human rights and environmental destruction.
- We will clearly state this approach in the SUBARU Supplier CSR Guidelines and request that those in our supply chain comply with these.
- As one of our initiatives, we will conduct an annual conflict minerals survey targeting the direct material supply chain.
- In this survey, we referenced the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas, using the Conflict Minerals Reporting Template (CMRT), a questionnaire provided by the Responsible Minerals Initiative (RMI), and other information. We used this to trace through the supply chain and identify smelters, working to avoid procuring raw materials from smelters that are linked to the infringement of human rights or sources of funding for armed groups in conflict and high-risk areas, such as countries around the Democratic Republic of the Congo.
- In addition, for minerals other than conflict minerals (tin, tantalum, tungsten, and gold) such as cobalt, for which child labor is a concern in some mining, we will use the Extended Minerals Reporting Template (EMRT) questionnaire provided by the RMI, as well as other tools, to conduct due diligence. If any problems are found, we will take necessary corrective measures.
- In our activities, we will cooperate with our customers, business partners, industry bodies, and other stakeholders, and strive to disclose information.
Established in May 2022
Procurement with Consideration for Biodiversity
SUBARU surveys the use of biological resources, including cowhide and plant-derived materials, to ensure no negative impact on the ecosystem during procurement of raw materials. In FYE March 2026, we conducted due diligence through interviews with 16 rubber parts manufacturers.
Supply Chain Human Rights Consultation Service
In FYE March 2023, SUBARU endorsed and cooperated with the supply chain human rights initiative, Japan Platform for Migrant Workers towards Responsible and Inclusive Society (JP-MIRAI), on the establishment of a consultation service for foreign workers in the supply chain in Japan. As background to this, employees of the Purchasing Division, including the general manager in charge, took part in JP-MIRAI’s Consultation and Relief Pilot Project for Foreign Workers.
We continued our participation with the Collaborative Program for Companies Responsibly Hosting Foreign Migrant Workers, which marked the full-fledged implementation of the program in FYE March 2024, targeting local business partners.
We provide support in 23 languages*1 for the consultation service, the area of the program that SUBARU is involved in. This service is available not only for non-Japanese but also Japanese workers employed by business partners.
The consultation service covers a wide range of topics, from gathering information about daily life in Japan to addressing concerns related to human rights and labor issues. For matters that cannot be resolved through the consultation service, we provide accompanying support through consultations with specialists such as lawyers, or utilize the Tokyo Bar Association’s Alternative Dispute Resolution (ADR) for added assistance. This ensures a fair and transparent approach through third-party involvement.
We held a briefing for relevant business partners on the procedures for using the consultation service and requested that they disseminate the information among their employees.
This program, including the consultation service, is designed to be an effective and reliable complaint handling channel that reflects the opinions of stakeholders (suppliers, worker organizations, etc.) gained from dialogue.
- *1
- Easy Japanese, English, Chinese, Korean, Thai, Vietnamese, Indonesian, Malay, Tagalog, Nepali, Myanmar, Khmer, Mongolian, Sinhalese, Hindi, Bengali, Portuguese, Spanish, German, French, Italian, Russian, and Urdu
JP-MIRAI’s Collaborative Program for Companies Responsibly Hosting Foreign Migrant Workers
Communication with Suppliers
In our Automotive Business, we host online Policy Briefings every spring to share policies on development, quality, procurement, and production with our suppliers. At subsequent events with suppliers, we hold face-to-face dialogue to update information and listen to unfiltered opinions from them, which leads to improvements in our initiatives.
In FYE March 2026, the Aerospace Company held the SUBARU Status Report Meeting for our suppliers in May.
In FYE March 2027, the SUBARU Aerospace Company Overview Briefing was scheduled for May and the Aerospace Company Partner Conference for October. We will continue activities to deepen cooperation with our suppliers.