In the SUBARU Group, we place focus on initial response during an emergency in accordance with our Emergency Response Policy. In such instances, crisis management headquarters are set up when a serious incident occurs and a response system is promptly and precisely developed, as we seek rapid business recovery and operational continuity per our business continuity plan (BCP).
However, BCPs still remain subject to uncertainties with respect to contingencies due to incomplete plans, lack of resources, changes in the external environment, technical problems, lack of training, and other factors. To mitigate these risks, we view it as important to regularly review our BCP while also ensuring the effectiveness of the plan by providing thorough education and training for employees.

In our emergency response system, the Chief Risk Management Officer (CRMO) centrally collects information from the entire SUBARU Group, establishing a system to manage Group-wide responses in partnership with relevant departments. At SUBARU, when emergency situations arise, we prioritize initial response within a system based on the crisis level of the situation.

Initiatives for Emergency Preparedness

At SUBARU, during times of normalcy, we work to enhance the speed and accuracy of recognizing and identifying risks that arise in emergency situations to the best of our ability by clarifying the roles of each department and the domain of management responsibilities. Especially with the growing threat of large-scale natural disasters, we have formulated the Initial Response Guidelines for Large-Scale Disasters, a set of standards to ensure appropriate initial response that prioritizes human life above all. This ensures that employees are fully informed of these guidelines so that they can prepare for emergencies during times of normalcy and strictly adhere to them when necessary.
Each business site works to enhance its own BCP, including specifying key operations, and, in close collaboration with SUBARU’s corporate departments, is implementing measures to ensure accurate and swift actions for business continuity and rapid recovery. In preparation for disasters, we have also established a system for confirming the safety of employees based on the Emergency Response Basic Manual.
In addition, the SUBARU Group is working to strengthen its emergency response capabilities by establishing and regularly updating policies and procedures, as well as conducting training sessions.

Initiatives at Each Site

At each site, we are working to both reduce the risk of flooding at the facilities and alleviate flood pressure on surrounding areas by improving rainwater drainage and storage on-site. At the same time, we are strengthening BCPs tailored to each site’s specific characteristics and promoting collaboration with local communities.

Gunma Plant

At the Gunma Plant, since the disaster caused by Typhoon Hagibis (Typhoon No. 19 of 2019), we have carried out construction work to bolster storm water drainage capacity and increase water storage capacity at each of the Main Plant, Yajima Plant, and Oizumi Plant. As a result, flood damage within the plants has been minimized. The measures also helped to combat flooding of the surrounding area.
In addition, at the Oizumi Plant, a 3,800 m² storm water detention tank was installed beneath tennis courts built on a portion of the site that was ceded to Oizumi Town, helping to prevent flooding on surrounding roads during heavy rains.
Furthermore, in December 2025, we signed a comprehensive regional partnership agreement with Ota City to strengthen public-private collaboration in the field of disaster preparedness. Through initiatives such as establishing a system for cooperation with Ota City in the event of a disaster, we are working in partnership with the local community to ensure sustainable business operations.

Aerospace Company

As a disaster response countermeasure, we conducted work to bolster storm water drainage capacity, mitigating flood damage to the plant and helping to combat flooding of the surrounding area.
Building on these disaster preparedness efforts, we have formulated a BCP for major disasters for the Aerospace Company to establish a system that will enable us to sustain operations in the event of a large-scale disaster. When devising this plan, the unique attributes of each site (Utsunomiya, Handa, and Kisarazu) were considered, and the fundamental principles of ensuring employee safety, sustaining supply chain management and business continuity, and contributing to the local community’s recovery were set in place. We have also introduced a disaster communication device (Hazard Talk) that uses LTE lines to build a robust communication network. This enables real-time visualization of the situation at the scene of an emergency, enabling rapid emergency response and other actions.
As an initiative related to contributing to the local community’s recovery, SUBARU also registered for Utsunomiya City’s Registration System for Disaster Preparedness Cooperation, building a cooperative system with the local community for times of disaster. Furthermore, SUBARU introduced a cogeneration system that can generate electricity using city gas even during lengthy power outages at the Main Plant. This power source can be used for the plant’s cafeteria and office building, ensuring an environment where people can temporarily stay. This helps ensure employee safety and enables cooperation with the local community.

Subaru of America, Inc.

In preparation for severe disasters, Subaru of America, Inc. (SOA) has established stormwater management infrastructure, which includes raising existing site grades by approximately 1.5 m and planting wetland vegetation in areas with poor drainage. SOA’s rain garden helps reduce flooding in the nearby Cooper River through on-site retention of a portion of stormwater.

Supporting Restoration at Suppliers Facing Emergencies

Providing support to suppliers during times of emergency is a major pillar of SUBARU’s BCP and is an essential measure for SUBARU, which aims to achieve coexistence and co-prosperity with its suppliers.
SUBARU has established a policy to provide restoration support for a specified period when a supplier is affected by a disaster and its operations are disrupted.
In FYE March 2022, SUBARU dispatched employees from the Gunma Plant and supporting companies to provide restoration support to suppliers affected by factory fires.
In addition to these emergency response measures, SUBARU has also been working during times of normalcy to establish a BCP system to enhance the business continuity of the entire supply chain. In particular, we began full-scale development of a procurement BCP in response to Typhoon Hagibis (Typhoon No. 19 of 2019). By comparing the Ministry of Land, Infrastructure, Transport and Tourism’s hazard maps with our business partner location information, we have visualized the risk of natural disasters such as flooding and landslides. For high-risk locations, we have worked with our business partners to deepen their understanding of the risks and confirm their BCP.